Terms of Service

1. Introduction and Acceptance

Welcome to Pizza Ranch. These Terms of Service ("Terms") constitute a legally binding agreement between you and Pizza Ranch ("we," "us," "our," or "Company"), a food service business operating in the United States. By accessing or using our website at pizz-ranch.click, mobile applications, or any related services (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms.

Your acceptance of these Terms forms a contract between you and Pizza Ranch. If you do not agree to these Terms in their entirety, you must not access or use our Services. Your continued use of our Services following any modification to these Terms constitutes your acceptance of such modifications.

1.1 Eligibility Requirements

To use our Services, you must be at least 18 years of age and have the legal capacity to enter into contracts. If you are under 18, you may only use our Services with the involvement and consent of a parent or guardian. By using our Services, you represent and warrant that you meet these eligibility requirements and that all information you provide is accurate and complete.

1.2 Account Responsibility

You are solely responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will post the updated Terms on our website and update the "Effective Date" above. Your continued use of our Services after such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically to stay informed of updates.

2. Definitions

For purposes of these Terms, the following definitions apply:

• "Company," "we," "us," or "our" refers to Pizza Ranch, a food service business operating in the United States.
• "You," "your," or "User" refers to any individual or entity accessing or using our Services.
• "Services" encompasses our website, mobile applications, food delivery services, catering services, franchise operations, and any related offerings.
• "Content" includes all text, graphics, images, music, software, audio, video, works of authorship, and other materials available through our Services.
• "Website" refers to pizz-ranch.click and any associated subdomains or mobile applications.
• "Order" means any request for food products or services made through our Services.
• "Products" refers to food items, beverages, and related merchandise offered by Pizza Ranch.

3. Use of Services

3.1 Permitted Use

Our Services are intended for personal, non-commercial use only. You may use our Services to browse our menu, place orders, access information about our locations and services, and engage with our content in accordance with these Terms. You agree to provide accurate, current, and complete information when using our Services and to comply with all applicable local, state, national, and international laws and regulations.

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for their intended purpose. This license does not include the right to download, reproduce, distribute, or create derivative works from our Content without our express written consent.

3.2 Prohibited Use

You agree not to engage in any of the following prohibited activities:

• Using our Services for any illegal purpose or in violation of any applicable laws or regulations
• Engaging in any harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable behavior
• Attempting to gain unauthorized access to our systems, accounts, or networks
• Violating the intellectual property rights of Pizza Ranch or any third party
• Sending spam, unsolicited communications, or engaging in other disruptive activities
• Providing false, misleading, or inaccurate information
• Interfering with or disrupting the operation of our Services or servers
• Using automated tools, bots, or scripts to access our Services without authorization
• Attempting to reverse engineer, decompile, or disassemble any aspect of our Services
• Collecting or harvesting personal information of other users

4. User Accounts

4.1 Registration Requirements

To access certain features of our Services, you may be required to create an account. When registering, you must provide accurate, complete, and current information. You are responsible for updating your account information to maintain its accuracy. False or misleading information may result in account termination.

4.2 Account Security Responsibility

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Choose a strong, unique password and keep it confidential
• Notify us immediately of any unauthorized use of your account
• Log out of your account at the end of each session
• Take reasonable measures to prevent unauthorized access

4.3 One Account Per Person

Each user is permitted to maintain only one account. Creating multiple accounts to circumvent restrictions or for fraudulent purposes is prohibited and may result in termination of all associated accounts.

4.4 Account Termination Rights

We reserve the right to suspend or terminate your account at any time, with or without cause or notice, including if you violate these Terms. You may also delete your account at any time by contacting our customer service team.

5. Products and Services

5.1 Food Safety and Quality Standards

Pizza Ranch is committed to maintaining the highest standards of food safety and hygiene in compliance with all applicable health regulations. Our kitchen staff follows strict protocols for food preparation, storage, and handling. However, we cannot guarantee that our facilities are free from allergens or that cross-contamination will not occur.

5.2 Allergen Information and Disclaimer

While we provide allergen information to the best of our ability, we cannot guarantee that our food products are completely free from allergens. Our kitchens handle common allergens including wheat, milk, eggs, fish, shellfish, tree nuts, peanuts, and soy. If you have food allergies or dietary restrictions, please inform us when placing your order and consult with our staff about ingredients and preparation methods.

IMPORTANT ALLERGEN DISCLAIMER: You assume full responsibility for communicating your dietary restrictions and allergies to us. Pizza Ranch shall not be liable for any allergic reactions or adverse health effects resulting from the consumption of our food products.

5.3 Product Descriptions and Accuracy

We strive to provide accurate descriptions, images, and nutritional information for our food products. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free. Colors, sizes, and presentations of food items may vary from images shown on our website.

5.4 Pricing and Availability

All prices are subject to change without notice. Prices displayed on our Services may not reflect current pricing. We reserve the right to modify prices, discontinue products, or limit quantities at any time. Product availability may vary by location and time of day.

5.5 Order Acceptance and Processing

Your order constitutes an offer to purchase our products. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, errors in pricing or product information, or issues with your payment method. Order confirmation does not guarantee acceptance of your order.

5.6 Minimum Order Requirements and Delivery Zones

Delivery orders may be subject to minimum order amounts, which vary by location. We deliver within specified geographical zones only. Delivery fees may apply and will be clearly displayed during the ordering process. We reserve the right to modify delivery zones and minimum order requirements at any time.

5.7 Delivery Terms and Timing

Delivery times are estimates only and may vary based on weather, traffic, order volume, and other factors beyond our control. We will make reasonable efforts to deliver orders within estimated timeframes but cannot guarantee specific delivery times. Risk of loss transfers to you upon delivery of your order.

5.8 Temperature-Sensitive Item Handling

We take special care in handling temperature-sensitive food items during preparation and delivery. However, we cannot control environmental factors during delivery that may affect food temperature. We recommend consuming delivered food promptly upon receipt for optimal quality and safety.

5.9 Order Cancellation and Modification Policy

Orders may be cancelled or modified only within a limited time window after placement, typically before preparation begins. Cancellation and modification requests are subject to our discretion and may not always be possible. Please contact us immediately if you need to make changes to your order.

5.10 Payment Terms

Payment is required at the time of order placement. We accept major credit cards, debit cards, and other payment methods as indicated on our Services. You authorize us to charge your selected payment method for the total amount of your order, including applicable taxes, fees, and gratuities.

5.11 Returns and Refunds

Due to the perishable nature of food products, returns are generally not accepted. For detailed information about our refund policy, including circumstances under which refunds may be provided, please refer to our separate Refund Policy available at refund.html.

6. Intellectual Property

6.1 Company Ownership

The Services and all content, features, and functionality contained therein, including but not limited to all information, software, text, displays, images, video, audio, design, presentation, selection, and arrangement, are owned by Pizza Ranch, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Trademarks and Service Marks

The Pizza Ranch name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Pizza Ranch or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans are the trademarks of their respective owners.

6.3 Limited License to Users

Subject to these Terms, you are hereby granted a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Services for your personal, non-commercial use only. This license does not include any right to:

• Sell, resell, or commercialize the Services
• Copy, reproduce, distribute, publicly display, or create derivative works
• Reverse engineer or access the Services to build competitive products
• Use the Services for any commercial purpose

6.4 User Content License

By submitting content to our Services (including reviews, comments, images, or other materials), you grant Pizza Ranch a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform such content in connection with our business operations.

6.5 Copyright Infringement Reporting

We respect the intellectual property rights of others and expect our users to do the same. If you believe that content on our Services infringes your copyright, please contact us at [email protected] with detailed information about the alleged infringement.

7. User Content

7.1 Responsibility for Your Content

You are solely responsible for any content you submit, post, or transmit through our Services. This includes reviews, comments, images, videos, or any other materials. You represent and warrant that you own or have the necessary rights to share such content and that it does not violate these Terms or any applicable laws.

7.2 License Grant to Company

By submitting content to our Services, you grant us the rights described in Section 6.4 above. You acknowledge that we may use your content for promotional and marketing purposes, including displaying reviews and testimonials on our website and in other marketing materials.

7.3 Prohibited Content

You agree not to submit content that:

• Is illegal, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of privacy, hateful, or discriminatory
• Infringes any patent, trademark, trade secret, copyright, or other proprietary rights
• Contains software viruses or any other computer code designed to interrupt, destroy, or limit functionality
• Promotes illegal activities or violates any applicable laws or regulations
• Contains false or misleading information
• Impersonates any person or entity or misrepresents your affiliation with a person or entity

7.4 Right to Remove Content

We reserve the right, but not the obligation, to review, edit, or remove any user content at our sole discretion, including content that we determine violates these Terms or is otherwise objectionable. We may take these actions without prior notice to you.

7.5 No Endorsement

We do not endorse, support, represent, or guarantee the completeness, truthfulness, accuracy, or reliability of any user content. Any reliance on user content is at your own risk.

8. Disclaimers

8.1 "As Is" Service Provision

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, PIZZA RANCH DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

8.2 No Warranty of Uninterrupted Service

We do not warrant that the Services will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the use of the Services will be accurate or reliable. We do not warrant that any defects in the Services will be corrected.

8.3 Third-Party Content Disclaimer

Our Services may contain links to third-party websites or services that are not owned or controlled by Pizza Ranch. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

8.4 Professional Advice Disclaimer

Any nutritional information, dietary recommendations, or health-related content provided through our Services is for informational purposes only and should not be considered professional medical or nutritional advice. Always consult with qualified healthcare providers regarding dietary concerns or health conditions.

9. Limitation of Liability

9.1 Maximum Liability Limits

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIZZA RANCH BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.

9.2 Excluded Damages

Under no circumstances shall Pizza Ranch be liable for any damages arising from or related to:

• Food allergies, food poisoning, or other adverse health reactions
• Delays in food preparation or delivery
• Errors in order fulfillment
• Interruption or termination of Services
• User content or conduct of other users
• Third-party actions or services

9.3 Cap on Damages

In any event, our total liability to you for all damages, losses, and causes of action shall not exceed the amount paid by you to Pizza Ranch in the twelve (12) months preceding the claim.

9.4 Jurisdictional Variations

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

10. Indemnification

10.1 User Indemnification of Company

You agree to defend, indemnify, and hold harmless Pizza Ranch and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

• Your use of and access to the Services
• Your violation of any term of these Terms
• Your violation of any third-party right, including any copyright, property, or privacy right
• Any claim that your user content caused damage to a third party
• Your negligent or wrongful conduct

10.2 Defense and Settlement Rights

Pizza Ranch reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you will cooperate with our defense of these claims. You will not settle any claim without our prior written consent.

10.3 Survival of Indemnification

This indemnification obligation will survive termination of these Terms and your use of the Services.

11. Third-Party Links and Services

11.1 No Responsibility for Third Parties

Our Services may contain links to third-party websites, applications, or services, including payment processors, delivery partners, and social media platforms. These links are provided for your convenience only. We do not control, endorse, or assume responsibility for any third-party sites or services.

11.2 Third-Party Terms Apply

Your interactions with third-party services are governed by their respective terms of service and privacy policies. We encourage you to review these documents before using third-party services.

11.3 No Endorsement

The inclusion of any link does not imply endorsement by Pizza Ranch of the linked site or service. We disclaim all liability for any harm resulting from your use of third-party sites or services.

12. Termination

12.1 Company Right to Terminate

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including but not limited to your breach of these Terms. Upon termination, your right to use the Services will cease immediately.

12.2 User Right to Terminate

You may stop using our Services at any time. If you have created an account, you may request account deletion by contacting our customer service team.

12.3 Effect of Termination

Upon termination of your account, we may delete your personal information and user content from our systems, subject to our Privacy Policy and applicable law. Termination does not relieve you of any obligations incurred prior to termination.

12.4 Survival of Provisions

All provisions of these Terms that by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

13. Governing Law and Disputes

13.1 Applicable Law

These Terms shall be interpreted and construed in accordance with the laws of the State of Oregon, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Portland, Oregon.

13.2 Dispute Resolution Process

Before initiating any legal proceedings, you agree to first contact us at [email protected] to attempt to resolve any disputes informally. We are committed to working with you to resolve any concerns in good faith.

13.3 Jurisdiction and Venue

You consent to the personal jurisdiction and venue of the courts in Portland, Oregon for any legal proceedings arising from these Terms or your use of our Services. You waive any objections to jurisdiction and venue in these courts.

13.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

14. Changes to Terms

14.1 Right to Modify

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Changes may be necessary due to legal requirements, changes in our business practices, or improvements to our Services.

14.2 Notification of Changes

When we make changes to these Terms, we will post the updated version on our website with a new "Effective Date." For material changes, we may also provide additional notification through email or prominent notices on our Services.

14.3 Continued Use Equals Acceptance

Your continued use of our Services after any modifications to these Terms constitutes acceptance of those changes. If you disagree with any changes, your sole remedy is to stop using our Services.

14.4 Review Responsibility

It is your responsibility to check these Terms periodically for changes. We recommend reviewing these Terms each time you use our Services to stay informed of any updates.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Services, constitute the entire agreement between you and Pizza Ranch regarding your use of the Services and supersede all prior and contemporaneous agreements and understandings.

15.2 Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions will continue in full force and effect.

15.3 Waiver

The failure of Pizza Ranch to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Pizza Ranch.

15.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms at any time without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties and their respective successors and assigns.

15.5 Force Majeure

Pizza Ranch will not be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, elements of nature or acts of God, acts of war, terrorism, riots, civil disorders, rebellions or revolutions, or any other cause beyond our reasonable control.

15.6 Headings

The headings in these Terms are for reference only and do not affect the interpretation of these Terms.